As a person with a heart for the world’s cultures, I thrive in a position where I can increase my skill set by learning new things, meeting new people, and growing my passions. Communicating solutions to problems is a challenge I hope to overcome every time. Honesty, pro-activeness, a positive attitude and intellectual curiosity describe my enthusiasm for both culture and technology.
Advanced computer user, with wide knowledge of hardware and expert user of Microsoft, Apple, and Adobe softwares; an ever-growing understanding of HTML, CSS, PHP, SQL, and various CMS, including WordPress, Drupal, and Joomla; leadership, customer service, and team-building; oral and written cross-cultural communication; studied English, Spanish, Chinese, and extensive travel around the world.
Job History
OCT 2009 – CURRENT Relational English Teacher
America China Exchange Society (ACES) Tianjin, China
Have taught English at two of Tianjin’s top middle schools, #4 Middle School and YaoHua Binhai. Also, helped with one-on-one training and tutoring of students hoping to study abroad.
SEPT 2007 – MAY 2009 Technical Support Specialist
Jewish Family & Children’s Service of Minneapolis
Helped in any way technical for this social service agency. Mostly Windows servers with both PCs and Macs.
Help Desk: Ran the call center for computer issues, tracked information, and responded in a timely manner. Set up new computers as necessary. Helped implement VOIP phone system.
Video: Recorded and produced all training sessions for the social workers; created promotional video for the Annual Benefit that raised over $50,000 for the agency.
Web: Helped with company website when needed, and played a part in creating an Intranet with integration to online social networking websites such as Facebook, Twitter, and LinkedIn.
NOV 2004 – AUG 2005 IT Support/Administrator
Roots & Fruits Organic Produce
Responsible for computer set-ups, software training, various IT projects, data entry, and producing marketing materials. Ran a UNIX server and updated/repaired when necessary
Software: The person responsible for answering questions and helping with the Company software and MS Office among others.
Hardware: When new PCs needed setting up, I would do it. When new parts needed to be ordered, I would do it. I would install them and keep inventory on current set-ups.
Web/Marketing: I created a website for their use following their logo and color scheme. I formatted and printed their product catalog with relevant advertising. I also created marketing piece for local organic produce newspaper.
Education
GRADUATED MAY 2007 Northwestern College – St. Paul, MN
Bachelor of Arts, Intercultural Studies, GPA 3.75
JAN 2006 – JUN 2006 South Central University of Nationalities – Wuhan, China
Semester abroad learning language, history, and culture.
Volunteer Work
SUMMERS 2001 – 2009 Cross-Cultural Trip Team Leader/Project Director
Global Expeditions – Lindale, TX
Panama, Costa Rica, Amsterdam, Africa, Thailand, Australia, New Zealand, New York City, Mexico, Italy
