As a person with a heart for the world’s cultures, I am looking for a position where I can increase my skill set by learning new things, meeting new people, and growing my passions. Communicating solutions to problems is a challenge I hope to overcome every time. Honesty, pro-activeness, a positive attitude, and intellectual curiosity describe my enthusiasm for both culture and technology.
Leadership, marketing, customer service, public speaking, coaching, and team-building; oral and written cross-cultural communication; have studied English, Spanish, and Mandarin Chinese; have traveled extensively around the world; advanced computer user with wide knowledge of hardware and expert user of Microsoft, Apple, and Adobe software; freelance web design in PHP & CSS using content management systems such as Wordpess and Drupal; have lived in China for over 4 years.
MAR 2012 – CURRENT Director – American Cultural Center for Sport
University of Minnesota & Tianjin University of Sport – Tianjin, China
Started from the ground up and helped make this cross-cultural sports exchange center into a huge success:
Center Administration: Took care of the day-to-day processes of running the office, such as financial reports and budgeting, grant writing and quarterly reviews, partnering with local sponsorships, and website and social media upkeep on Sina Weibo and WeChat. Program Coordinator: Created and implemented over 20 successful events for Chinese and foreigners to take part in and exchange together, including: Line Dancing & Square Dancing Courses, Sports Film Festivals, Fitness Workshops, Game Nights, Culture Corners, Ultimate Frisbee Tournaments, and American Football games.
Event Marketing: Developed all procedures and print materials for the aforementioned events and activities from initial design to distribution. Conducted surveys to regularly gain visitor feedback.
OCT 2009 – JUN 2012 English Language Professor
America China Exchange Society (ACES) Tianjin, China
Tianjin Polytechnic University, Tianjin, China
Taught spoken English to undergraduate and graduate Chinese students in a classroom setting. Using various multimedia and hands-on learning experiences, the students came away from class with a better understanding of the English language, more confidence in speaking with foreigners, and a more creative approach to learning.
SEPT 2007 – MAY 2009 Technical Support Specialist
Jewish Family & Children’s Service of Minneapolis
Helped in any way technical for this social service agency. Mostly Windows servers with both PCs and Macs.
Help Desk: Ran the call center for computer issues, tracked information, and responded in a timely manner. Set up new computers as necessary. Helped implement VOIP phone system.
Video: Recorded and produced all training sessions for the social workers; created promotional video for the Annual Benefit that raised over $50,000 for the agency.
Web: Helped with company website when needed, and played a part in creating an Intranet with integration to online social networking websites such as Facebook, Twitter, and LinkedIn.
NOV 2004 – AUG 2005 IT Support/Administrator
Roots & Fruits Organic Produce
Responsible for computer set-ups, software training, various IT projects, data entry, and producing marketing materials. Ran a UNIX server and updated/repaired when necessary
Software: The person responsible for answering questions and helping with the Company software and MS Office among others.
Hardware: When new PCs needed setting up, I would do it. When new parts needed to be ordered, I would do it. I would install them and keep inventory on current set-ups.
Web/Marketing: I created a website for their use following their logo and color scheme. I formatted and printed their product catalog with relevant advertising. I also created marketing piece for local organic produce newspaper.
GRADUATED MAY 2007 University of Northwestern – St. Paul, MN
Bachelor of Arts, Intercultural Studies
JAN 2006 – JUN 2006 South Central University of Nationalities – Wuhan, China
Semester abroad learning language, history, and culture.
SUMMERS 2001 – 2009 Cross-Cultural Trip Team Leader/Project Director
Global Expeditions – Lindale, TX
Led teams of North American teenagers to Panama, Costa Rica, Amsterdam, Africa, Thailand, Australia, New Zealand, New York City, Mexico, and Italy, conducting charitable and educational initiatives; oversaw all daily tasks of the projects as well as individual coaching and mentoring of the teens.